Tokyo, July 20, 2021－KOKUSAI ELECTRIC CORPORATION (President and Chief
Executive Officer: Fumiyuki Kanai) has been awarded prizes in two categories: The
“10 BEST Large Suppliers of Chip Making Equipment” #1 and “THE BEST Suppliers of
Fab Equipment ” # 2 in the annual customer satisfaction survey on semiconductor
manufacturing systems conducted by VLSIresearch # 3 ,a market research company
based in California, USA.
This is KOKUSAI ELECTRIC’s 24th consecutive year winning the “10 BEST”. Customers
attribute this result to KOKUSAI ELECTRIC by highly evaluating the product
performance, partnering, and uptime.
This survey of customer satisfaction consists of 14 categories based on the 3 key
factors which are “Supplier Performance”, “Customer Service”, and “Product
Performance”. The survey was translated into 5 languages and sent to users of
semiconductor equipment worldwide by VLSIresearch.
To achieve even better customer satisfaction, we will continue to further improve
product performance, qualities of our equipment and enhance customer services. By
constantly creating higher goals to challenge, we will strive to become a corporation
which provides optimal solutions to our customers.
1: The 10 BEST awards recognize each chip making equipment supplier as a whole,
regardless of product type. The 10 BEST has 2 categories, Large and Focused,
based on a 3 year average of total revenues for all its market segments.
2: THE BEST awards recognize more detailed markets, such as Fab, Test, Assembly
Equipment, WFE to Foundation Chip Makers, WFE to Specialty Chip Makers,
Assembly Subsystems, Test Subsystems, and WFE Subsystems.
3: VLSIresearch is an award-winning provider of market research and economic
analysis on the technical, business, and economic aspects of the semiconductor
supply chain. Providing intelligence for faster and better decision making,
seasoned executives in high technology, government, and finance rely on
VLSIresearch’s insights to guide them to the right decisions. The formula is
simple: Better intelligence leads to better decisions which deliver better results.
Founded in 1976, VLSIresearch is the leading technology research and advisory
company focused on semiconductor related manufacturing.